Contact us

Pick the address that matches your question. We read every inbox below.

Bugs, billing, account questions, anything you cannot figure out from the docs.

Replies within 1 business day.

Sales / Enterprise

sales@trustmarco.com

Team plan, custom contracts, security questionnaires, SOC 2 readiness, procurement.

Replies within 1 business day.

Vulnerability reports, suspicious activity, coordinated disclosure. See /trust for our policy.

Acknowledged within 24 hours.

Access requests, data deletion, APP complaints, sub-processor questions.

Acknowledged within 7 days, resolved within 30.

Terms questions, DMCA-style takedowns, regulatory enquiries.

Replies within 5 business days.

Media enquiries, interviews, analyst briefings.

Replies within 2 business days.

Postal address

New South Wales, Australia
Full postal address and registered company details are available on request — email legal@trustmarco.com.

For status updates

Operational status, incidents, and scheduled maintenance are posted at uptime.healthicons.ai/status/status.